Privacy Policy | S-Technology

S-Technology Co., Ltd. (“S-Technology”, “we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information when you use our website or services.

1. Data Controller

The data controller for personal data processed through our website and services is S-Technology Co., Ltd., Ho Chi Minh City, Vietnam.

2. Information We Collect

We may collect the following categories of personal data:

Contact Inquiries: When you submit our contact form, we collect your name, email address, company name, and the content of your message.

Client Portal: Clients who access our talent portal provide a business email address and password. Portal activity, such as talent search queries and submitted talent requests, is logged.

CV & Talent Data: If you submit a CV or candidate profile through our portal or upload feature, we collect the information contained in that document, including personal identifiers, professional history, and skill data.

Usage Data: We automatically collect standard server log data including IP addresses, browser type, pages visited, and timestamps. This data is used for security and site performance analysis.

3. How We Use Your Information

To respond to your inquiries and communicate about service engagements.
To provide access to our client portal and match talent to your requirements.
To process and manage talent applications and profiles.
To deliver, maintain, and improve our services.
To comply with legal obligations.
To protect against fraud, abuse, and security threats.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data on the following legal bases:

Contract performance: processing necessary to deliver services you have requested.
Legitimate interests: analytics, security, service improvement.
Consent: where you have given explicit consent (e.g., marketing communications).
Legal obligation: where processing is required by law.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. We may share your data with trusted third parties only as necessary to operate our services:

Hosting providers: our servers are hosted on Contabo (Germany/EU) infrastructure. Data is stored within secure, GDPR-compliant environments.
Email services: we operate our own mail infrastructure to communicate with you.
Legal and compliance: we may disclose data to law enforcement or regulatory bodies where required by applicable law.

6. Data Retention

We retain personal data only as long as necessary for the purposes described:

Contact form submissions: up to 2 years.
Client portal accounts: duration of the business relationship plus 1 year.
CV and candidate data: up to 2 years, or until a deletion request is received.
Server logs: up to 90 days.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: request a copy of the data we hold about you.
Correction: request correction of inaccurate data.
Deletion: request deletion of your data (“right to be forgotten”).
Restriction: request that we limit processing of your data.
Portability: request a machine-readable copy of your data.
Objection: object to processing based on legitimate interests.
Withdraw consent: where processing is based on consent, you may withdraw at any time.

To exercise any of these rights, contact us at privacy@s-technology.vn. We will respond within 30 days.

8. Cookies

Our website uses only essential session cookies required for functionality (e.g., portal authentication). We do not use advertising or tracking cookies. You can disable cookies in your browser settings; however, this may affect portal functionality.

9. Data Security

We implement technical and organizational security measures to protect your personal data, including encrypted connections (HTTPS/TLS), server-level firewalls, restricted access controls, and regular security reviews. No method of transmission or storage is 100% secure; in the event of a data breach affecting your rights and freedoms, we will notify you and applicable authorities as required by law.

10. International Transfers

Your data may be processed in Vietnam. If you are located in the EEA, data transfers are conducted in accordance with applicable data protection law, including through standard contractual clauses where applicable.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated on our website with the revised effective date. We encourage you to review this policy regularly.

12. Contact & Complaints

For privacy-related questions or to exercise your rights, contact our data privacy team at: privacy@s-technology.vn. If you believe we have not handled your data in compliance with applicable law, you have the right to lodge a complaint with your local data protection authority.